Customer Reviews

Based on 99 reviews
Great products, good service.

Ordered a leather item, shipped quickly but slight hold up with Australia Post. They were proactive with follow up for delivery and had good communication. Product high quality- very happy:)

Great website, beautiful quality products and delivery is so quick! Hand written note was so lovely and such a nice touch. Definitely shop here again without a doubt.

Great service!

Quality product & super efficient service. So glad I found you!

Great service by Adam.

Fantastic service definitely shop again .


I was after Bruzzoni tooth brush heads, l was having trouble getting them. I then spoke to Adam and he went above and beyond to help me out with my brush heads.
I cannot recommend FITZROVIA&CO enough for there great customer service :)

5 star service

Best customer service I have experienced in a long time. Super fast delivery. Will definitely be recommending and returning to purchase again.
thank you again for your help.

I bought a wallet from Fitzrovia and it was delivered beautifully and promptly. I'll definitely be a return customer!

Personalised Service and Great Product

I purchased a wallet from Fitzrovia which was great but it was accompanied with a hand written welcome and thank you note. Not something you see anymore but felt it was a personal touch that has encouraged me to tell friends and family about Fitzrovia. Thank you and I look forward to the ongoing relationship, I will definitely be using Fitzrovia when ever possible.

Great service & beautiful product!

I bought some of the beautiful coasters from Fitzrovia - They did not have them in stock at the time, but Adam was quick to respond, order them in and keep me up to date each day on the progress of their delivery - Thanks again - They're super cool - Cheers - Mardi

Great customer service

The customer service at Fitzrovia & Co is exceptional. As stated on their website they focus on a good customer experience.
I was emailing back and forth with Adam, who replied very quickly for a Sunday and answered all my questions with reassurance.
Will definitely be back to buy more.

Excellent once again!

My second purchase from Fitzrovia & Co and definitely won't be my last! Such quick delivery too!


Got the charcoal mask it was amazing . First time i ordered from here def won’t be the last ☺️. Loved the hand written notes as well what a touch of class .

Superb service

Online order efficient, delivery prompt, communication spot on, product fabulous. Packaging thoughtful. Ticks all the boxes for 21st century shopping.

Bellroy Travel Wallet

It was my first purchase from Fitzrovia & Co and I was super impressed with their fast delivery (almost immediately), beautiful packaging and a thoughtful hand written note.
A perfect website if one is looking for gifts or for a special treat for oneself. Will definitely be a repeat visitor!
Thank you!

5 Star

So quick to deliver

As described and quick delivery


Great product, awesome customer experience & fast delivery!

Bellroy work folio

Extremely happy with my beautiful Bellroy folio!Many thanks!

Excellent service

I purchased a Bellroy folder - super fast delivery and excellent service. Great product - exactly what I expected

Amazing service, fantastic product - could not be happier!

Excellent customer service - Adam went above and beyond.

Extremely happy with my beautiful Bellroy folio and with the experience shopping with Fitzrovia and CO.

Thanks Adam!

excellent all round

I brought a Bellroy folio from Fitzrovia and CO . . . beautiful product and excellent service. What more could I ask for.


Thanks for delivering my Sttoke Cup and also for sorting the issue with the lid promptly. Very happy customer!

Fabulous range, excellent service

This was my first time shopping with Fitrovia & Co and I'm sure it won't be the last. I found their product range expertly curated and the order process was easy from start to finish. My boyfriend is very impressed with his new coasters. I received my order promptly and a hand written note from Adam added that polished personal touch.

Coffee Mug

Thank you for your quick service to ensure that my order arrived before Christmas. My niece loves her Posh White Coffee Mug.