Delivery Information

 

07 December: Orders are being dispatched daily from our Melbourne warehouse and delivered Australia-wide by Aus Post. We recommend sending deliveries to an address where someone is available to receive it, or to a free Aus Post Parcel Locker or PO Box. If the address is unattended, your parcel may be left for you, or held for collection at the nearest post office.

Christmas

We recommend placing orders for Christmas by the dates listed below, as this will allow us to ensure your parcel is received by Australia Post in time to meet their recommended Christmas cut off times. Aus Post have been experiencing some delays across their network this year as a result of high parcel volumes and COVID-19 requirements, so we recommend placing your order as soon as you are able to, to give your parcel the greatest likelihood of arriving in time.

Sending to... Standard Express
VIC/NSW/ACT/QLD/SA/TAS Sunday 12th December at 8pm Sunday 19th December at 8pm
WA/NT Tuesday 7th December at 8pm Tuesday 14th December at 8pm
Pick Up?
Curbside pickup is available Wednesday 5-6pm and Saturday 12-1pm in Southbank, Melbourne (near the ABC building). Orders need to be placed at least 4 hours before the pickup window. Just select 'Pickup' when placing your order. You'll receive an email and collection details when your parcel is ready for pickup.
Orders need to be placed by 8pm

Flat Rate Delivery

$5.95 Australia-wide

Orders $100+

FREE DELIVERY

Express Delivery

From $13 (by size/weight)

Tracking is provided with all parcels
Typical Delivery Times Metro Area Regional
VIC 1 - 3 days^ 2 - 3 days^
NSW/ACT/SA/TAS 2 - 4 days^ 2 - 5 days^
QLD 3 - 5 days^ 3 - 6 days^
WA/NT 4 - 6 days^ 5 - 7 days^
 
Typical Express Delivery Times Australia-wide
Postcodes in the Express Post Network (80% of Australian addresses) 1 - 2 days
Postcodes outside the Express Post Network 1 - 4 days

// All delivery estimates are business days, however we note that Covid is making delivery times less predictable

 

Order value '$100+', is calculated on the order price after any discounts have been applied, and does not include any delivery fee.
^ The delivery times provided are estimates based on delivery tracking data. If you have a deadline you need an item for we recommend you consider the Express delivery option. 
* Express delivery costs are calculated and displayed for you at checkout based on your parcel size, weight and delivery address. For most orders Express delivery will be $13 - $30, however heavier/larger orders, or orders going to more remote areas can go above this due to the increased Aus Post charges.