Delivery Information

 

Orders are dispatched daily from our Melbourne warehouse and delivered Australia-wide by Aus Post. We recommend sending deliveries to an address where someone is available to receive it, or to a free Aus Post Parcel Locker or PO Box. If the address is unattended, your parcel may be left for you, or held for collection at the nearest post office. Australia Post delivery updates note that they are experiencing intermittent delays across their network as a result of higher parcel volumes and COVID-19 requirements, so it's possible some deliveries may take slightly longer to arrive than the usual speedy service we're known for. If there's something we can do to make your delivery more convenient for you, let us know and we'll do our best to help. 

Flat Rate Delivery

$7.95 Australia-wide

Orders $100+

FREE DELIVERY

Express Delivery

From $13 (by size/weight)

Tracking is provided with all parcels
Typical Delivery Times Metro Area Regional
VIC 1 - 3 days^ 2 - 3 days^
NSW/ACT/SA/TAS 2 - 4 days^ 2 - 5 days^
QLD 3 - 5 days^ 3 - 6 days^
WA/NT 4 - 6 days^ 5 - 7 days^
 
Typical Express Delivery Times Australia-wide
Postcodes in the Express Post Network (80% of Australian addresses) 1 - 2 days
Postcodes outside the Express Post Network 1 - 4 days

// All delivery estimates are business days, and Pre-Covid. 

Pick Up?
We're not able to offer warehouse pickup unfortunately. We dispatch orders very promptly, offer an express delivery option (see above), as well as change of mind returns on most items.

 

Order value '$100+', is calculated on the order price after any discounts have been applied, and does not include any delivery fee.
^ The delivery times provided are estimates based on delivery tracking data. If you have a deadline you need an item for we recommend you consider the Express delivery option. 
* Express delivery costs are calculated and displayed for you at checkout based on your parcel size, weight and delivery address. For most orders Express delivery will be $13 - $30, however heavier/larger orders, or orders going to more remote areas can go above this due to the increased Aus Post charges.