Delivery Information

 


Orders are dispatched from our Melbourne Warehouse, and will be delivered by Australia Post or one of our trusted courier partners. We deliver to residential and commercial addresses as well as Australia Post Parcel Lockers and PO Boxes.

Orders under $150

$5 Flat-Rate Delivery

  • Orders by 7pm dispatched by 10am next business day
  • Delivery within 3-5 business days in most areas^
  • Tracking provided with all parcels
EG. An order placed before 7pm Monday, will be dispatched by 10am Tuesday, and will typically arrive on Thursday or Friday, depending on your location.

Orders $150+

FREE Delivery

  • Orders by 7pm dispatched by 10am next business day
  • Delivery within 3-5 business days in most areas^
  • Tracking provided with all parcels
EG. An order placed before 7pm Monday, will be dispatched by 10am Tuesday, and will typically arrive on Thursday or Friday, depending on your location.

When you need it fast

Express, Just $8 Extra

  • Orders by 7pm dispatched by 10am next business day, with delivery the following business day to Melbourne, Sydney, Brisbane, Perth & Adelaide metro areas^
  • Tracking provided with all parcels
EG. An order placed before 7pm Monday, will be dispatched by 10am Tuesday, and will arrive on Wednesday, as long as the delivery address is within the Australia Post Express Post Network (covering 80% of Australian addresses ~).
International Orders
If you'd like something delivered to New Zealand, the US, UK, or other international destinations, contact us on live chat or via @ and we'll be happy to help. Let us know what you'd like to order along with your delivery details (name, email, contact phone number, and address), and we'll forward you a link to an online invoice, with the international shipping cost added for your consideration. In some instances, prior to processing your order we may request Id and/or payment verification to protect your card.

 

We recommend sending deliveries to an address where you, a family member or work colleague are able to receive them in person - or to a parcel locker or PO Box. If the delivery address is unattended, your parcel may be held for collection. If we deliver with Australia Post or a courier, and you advise them to leave a parcel at your unattended address, you accept all risk and responsibility for loss or damage.

 

* Order value '$150 and over', is calculated on the order price after any discounts have been applied.
^ The delivery time estimates above are provided by Australia Post and our courier partners. If you have a tight deadline we would recommend you consider the Express delivery option. 
~ For customers outside the Express Post Network, in the Northern Territory and non-metro Western Australian areas, the delivery times may be longer - please allow up to eight business days for delivery.