Update 02 June: Yes, absolutely, we're still delivering.
Australia Post have announced they are experiencing some delays across their network as a result of the Coronavirus so it's possible your delivery may take slightly longer to arrive than the usual speedy service we're known for. Aus Post advise that parcels sent with the Express option will continue to be prioritised but may not be as fast as usual.
Orders are dispatched from our Melbourne warehouse and delivered Australia-wide by Aus Post. We recommend sending deliveries to an address where someone is available to receive it, or to a free Aus Post Parcel Locker or PO Box. If the address is unattended, your parcel may be left for you, or held for collection at the nearest post office. If there's something we can do to make your delivery more convenient for you let us know and we'll do our best to help.
Flat Rate Delivery
From $13* (by size/weight)
|Typical Delivery Times||Metro Area||Regional|
|VIC||1 - 3 days^||2 - 3 days^|
|2 - 4 days^||2 - 5 days^|
|QLD||3 - 5 days^||3 - 6 days^|
|WA/NT||4 - 6 days^||5 - 7 days^|
|Typical Express Delivery Times||Australia-wide|
|Postcodes in the Express Post Network (80% of Australian addresses)||1 - 2 days^|
|Postcodes outside the Express Post Network||1 - 4 days^|
// All delivery estimates are business days
We're not able to offer warehouse pickup unfortunately. We dispatch our orders very promptly, offer an express delivery option (see above), as well as change of mind returns.
Order value '$150+', is calculated on the order price after any discounts have been applied, and does not include any delivery fee.
^ The delivery times provided are estimates based on our delivery tracking. If you have a tight deadline we recommend you consider the Express delivery option.
* Express delivery costs are calculated and displayed for you at checkout based on your parcel size, weight and delivery address. For most orders Express delivery will be $13 - $30, however heavier/larger orders, or orders going to more remote areas can go above this.