Delivery Information

 

We deliver Australia-wide. Orders are dispatched daily from our Melbourne warehouse and delivered by Australia Post or one of our trusted courier partners. We recommend sending deliveries to an address where someone is able to receive the parcel in person, or to a free Aus Post Parcel Locker or PO Box. If the delivery address you provide is unattended, your parcel may be left for you, or held for collection at the nearest post office or courier collection point. If there's something we can do to make your delivery more convenient for you let us know and we'll do our best to help.

Low Flat Rate Delivery

$6.95 Australia-wide

  • Orders by 7pm dispatched next business day morning
  • Delivery within 2-5 business days in most areas^
  • Tracking provided with all parcels
EG. An order placed before 7pm Monday, will be dispatched Tuesday morning, and will typically arrive on Thursday or Friday, depending on your location.

Orders $150+

FREE Delivery

  • Orders by 7pm dispatched next business day morning
  • Delivery within 2-5 business days in most areas^
  • Tracking provided with all parcels
EG. An order placed before 7pm Monday, will be dispatched Tuesday morning, and will typically arrive on Thursday or Friday, depending on your location.

When you need it ASAP

$15 - $25* Express Delivery

  • Orders by 7pm dispatched  next business day morning, with delivery expected the following business day to Melbourne, Sydney, Brisbane, Perth & Adelaide metro areas^
  • Tracking provided with all parcels
EG. An order placed before 7pm Monday, will be dispatched Tuesday morning, and is expected to arrive on Wednesday, as long as the delivery address is within the Australia Post Express Post Network (covering 80% of Australian addresses ~).

 

  Christmas Shopping Made Easy

Gifts purchased up until DEC 20th can be returned for change of mind any time before the end of January, 2020.
(Orders placed between Oct 27 - Dec 20. Our usual return requirements apply)

Pick Up?
Unfortunately we're not able to offer warehouse pickup at this stage. We do offer express delivery (see above), as well as change of mind returns

 

Order value '$150 and over', is calculated on the order price after any discounts have been applied.
^ These delivery times are estimates. Eastern states tend to be toward the lower end, while regional areas can sometimes be toward the upper end. Deliveries to far north QLD, WA and NT are usually near the upper end and can occasionally exceed these estimates. If you have a tight deadline we would recommend you consider the Express delivery option. 
* As express delivery can cost us up to $100 to some cities across Australia, it is calculated at checkout based on your order size and delivery address. For most orders Express delivery will be $15 - $20. Slightly larger orders may go above this. A very small selection of items are considered large/bulky and a maximum rate of $100 will be displayed with a note to contact us - please drop us a message if you are seeing a rate of $100, so we can quote you an accurate (and usually significantly lower) rate, based on your specific order and delivery address.
~ For customers outside the Express Post Network, in the Northern Territory and non-metro Western Australian areas, the delivery times may be longer - often it's one extra day, but can be up to eight business days for delivery in some slightly more remote areas.