Privacy Policy


WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. If you have provided permission, we may send you emails about our store, new products and other updates.

CONSENT

By using our site, or providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, etc, you are consenting to us using this information to offer our service. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via customercare@fitzrovia.co 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if we have reason to believe that you are using the site for illegal purposes.

DATA STORAGE

Your data is stored on a secure Shopify platform server behind a firewall.

The Shopify platform stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We use a number of services provided by Google, including Google Customer Reviews and Google Analytics to help us understand how our customers use our site, to request feedback from you on your experience with us, and to allow us to improve what we offer you. Google use cookies, web beacons and similar technologies to provide these services and may receive information about transactions (Customer Reviews for example), so they can deliver this service.

Third-party service providers, like payment transaction processors such as Paypal, Afterpay and ZipPay, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Cookies are used on almost all websites, and allow the site to respond to you as an individual. The site can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy. Changes and clarifications will take effect immediately upon their posting on the website. If we make a change to this policy, we will highlight the last updated date at the footer of this notice.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at customercare@fitzrovia.co